FAQs: reopening Recycling Centres

Our Reuse and Recycling Centres are reopening with additional health and safety measures in place to help protect the public and our crew.

We are expecting the Reuse and Recycling Centres to be extremely busy. Please only bring your waste to the sites if it is essential to do so because it is not safe to continue storing it at home. 

Important information about personal coronavirus waste 

If anyone in your household has coronavirus symptoms, please do not visit the recycling centres and help keep yourselves and our crews safe by following the advice shared by Public Health England and DEFRA in relation to personal coronavirus waste. This includes item such as used tissues, nappies and sanitary products and disposable cleaning cloths. These items should be double-bagged, tied securely and kept separate from other waste for 72 hours, before being placed in your black wheelie bin. 

Why are you reopening the Reuse and Recycling Centres now? 

The health and safety of our crew and the public is our number one priority. We’re following Government and industry advice and have implemented additional health and safety measures such as limiting the number of cars allowed on site at one time and strict social distancing to help prevent the spread. We’re advising residents to only travel to the recycling centre if it is absolutely essential to do so and the items cannot be stored safely at home for the time being.  

Why do I need to take I.D and proof of address? 

The two Reuse and Recycling Centres operated by Bristol Waste Company can only be used by residents living within the Bristol City Council area to dispose of their waste. Bordering councils have their own facilities, which their residents should be using.  

Proof of address will be checked before you can enter the site and should be shown to staff through a closed window. You will need photo ID and a recent bill or student ID. Any vehicle that arrives on site and does not have proof of address will be turned away. To keep queuing to a minimum, please help us by having your proof of address documents ready.  

What should I expect when I visit? 

We have reorganised the layout of the Recycling Centres and introduced social distancing measures such as two metre markings and only one person allowed in each section at a time. Only a limited number of cars will be allowed on site at any one time with a one in, one out policy. 

How does the vehicle number plate system work? 

We expect the Recycling Centres will be extremely busy, so we are temporarily implementing an odd and even number plate system to help manage traffic and reduce queuing. The system means you can only visit the Recycling Centres on certain days depending on your vehicle number plate. 

If the last number of your vehicle number plate is 0, 2, 4, 6 or 8 this is an even number plate. 

Examples of even number plates: 

RL34 JGS (the last number is 4) 

V952 GHD (the last number is 2) 

PRIV8 A0 (the last number is 0) 

If the last number of your vehicle number plate is 1, 3, 5, 7 or 9 this is an odd number plate. 

Examples of odd number plates: 

GJ25 HJK (the last number is 5) 

Y247 NDF (the last number is 7) 

PRIV8 A(the last number is 3) 

What about old style number plates?   

The last number of your licence plate will determine which day you can visit the Recycling Centres. For example, N951 HUP would be an odd number as the last number is 1. 

What about number plates from outside of the UK?  

The last number of your licence plate will determine which day you can visit the Recycling Centres. 

My vehicle is a transit sized van, where can I take my waste? 

This is a staged reopening and we are not currently able to accept waste from anyone in a transit sized van. Only cars and small vans will be allowed to use the site initially to help keep queues to a minimum. We are continually reviewing the situation and following Government issued guidelines. Please regularly check this website for updates. 

What constitutes a small van?  

A small van would be of a similar size to a Citroen Berlingo. You will still need a permit to bring a van to the Reuse and Recycling Centre, if you haven’t got a permit you can apply through our website. Anything bigger than this will not be able to access the sites for the time being. 

Please note, we will continue to review the access criteria based on queues and demand. Access for small vans may need to be restricted if the number of people visiting either site becomes unmanageable.

Why can’t I walk into a Reuse and Recycling Centre? 

This is primarily for your safety; we want all visits to the Recycling Centres to be in a controlled safe environment. The Recycling Centres are very busy and designed for vehicle access and not pedestrian access. Large lorries and other vehicles are active on site and unfortunately it is not possible to provide safe access routes or pavements for pedestrians.  

Please do not arrive on foot as social distance measures mean our operatives will not be able to take any waste from you. 

Will reuse items be accepted on site? 

Although the site is reopening, the pandemic continues to have an effect and we cannot promise that it will be business as usual. We will try to accept reuse items where possible, however if you have an item that is in good condition and could go on to have another life in a different home, do try to store it until social distancing is relaxed. 

What additional measures are in place to keep us safe? 

We have reorganised the layout of the Reuse and Recycling Centres and introduced social distancing measures such as two metre markings, only one person allowed in each section at a time. Car windows must always remain shut. Only a limited number of cars will be allowed on site at any one time with a one in, one out policy. Only one person from each vehicle will be allowed to unload unless an item is too heavy for one person to safely carry, in which case another adult member of your household will be able to assist. Our crew will not be able to help you unload. 

Why aren’t your staff wearing masks? 

Looking after our staff and the public is our number one priority. We are following our risk assessment and WISH and Government guidance with social distancing measures and hygiene procedures.