The Community Engagement Team aims to work in partnership with communities to show that if we all recycle more and throw away less, it’s better for our wellbeing, our pockets, the environment and our city as a whole.

The team is split across the city of Bristol and works locally with groups and individuals to help solve their waste issues and improve their street scene. If Bristol residents have any ideas or initiatives for improving how Bristol Waste Company serves the city then the Community Engagement team are ready to listen and help out wherever possible.

Have a general question for the whole team? Reach us at or by phone at 0117 304 9022


Lydia Francisty, West & Clifton

Patch includes: Avonmouth and Lawrence Weston, Henbury and Brentry, Southmead, Horfield, Lockleaze, Westbury on Trym and Henleaze, Stoke Bishop, and Clifton

Lydia is the Engagement Officer serving West Bristol and an area of Clifton. She works closely with groups like Sustainable Westbury on Trym, the Southmead Development Trust, local community centres and community groups in the area to organise litter picks, resolve waste-related issues and run behavioural change projects.

Lydia also specialises in schools and delivers presentations to groups of all ages across the city, and is an Eco-Schools Ambassador.

Contact Lydia



Ed Troughton, South and City Centre

Patch includes: Bedminster, Bishopsworth, Central Bristol, Filwood, Hartcliffe and Withywood, Hengrove and Whitchurch Park, Hotwells and Harbourside, Knowle, Southville, Stockwood and Windmill Hill

Ed is our Engagement Officer for South Bristol and the city centre. He supports community groups and activists throughout the south and central areas, dealing with street scene and waste management issues that affect our residents. Ed also gives talks all about Bristol’s rubbish to anyone, from cub scout groups to older people’s forums.

Ed has launched a Clean Streets Forum with Bristol City Council (BCC), where representatives from Bristol Waste and BCC meet with local residents on a quarterly basis to ask questions and discuss collaborative approaches to resolving waste related issues. He also specialises in businesses across Bristol, helping identify ways they can improve their waste management.

Contact Ed


Jessica Tulit, East

Patch includes: Ashley, Easton, Lawrence Hill, Eastville, Frome Vale, Hillfields, St George Central, St George Troopers Hill, St George West, Brislington East, Brislington West, Bishopston and Ashley Down, Cotham and Redland

Jess is our Engagement Officer covering East and parts of North Bristol, including Brislington, St George, Easton, Fishponds and up to Bishopston. Jess played a vital role in our Stapleton Road project and works closely with groups like Tidy BS5, St George in Bloom, Cleaner Montpelier and SPRING Brislington along with events including St. Paul's Carnival.

Jess specialises in landlords and students, working closely with the universities in the city to inform new tenants and students of Bristol's waste and recycling collection system.

Contact Jess